FAQ

FAQ's

What are your sugarcane straws made of?

Our sugarcane straws are made from recycled sugarcane pulp, also known as Bagasse. 100% natural plant-based product from a renewable source.

What is a bagasse (sugarcane)?

Bagasse is the leftover fibers from sugarcane plants after the sugar extraction process. These natural fibers are then used for our sugarcane straws. Why waste or use new resources when you can create!

Do your sugarcane straws contain any plastic?

Our sugarcane straws are guaranteed and third-party tested by PIDC certified to not contain any of the following plastics:

  • Polystyrene (PS)
  • Polyethylene (PE)
  • Polypropylene (PP)
  • Polyvinyl chloride (PVC)
  • Polyethylene terephthalate (PET, PETE)

Also: No petroleum, No dyes, No coatings, No heavy metals and No BPA. No bad stuff!

Are our sugarcane straws compostable?

Our sugarcane straws are certified to be 100% compostable.

Are our sugarcane straws safe for use?

We only use 100% plant-based ingredients which are safe for you, your family, and the environment! Our sugarcane straw have been tested by SGS safety standards and contain no plastic materials, as approved by the PIDC.

How should I store sugarcane straws?

Store in cool and dry environment away from humidity and direct sunlight, as these are known to affect its durability and performance.

Shelf life: 8-10 months after delivery.

Are sugarcane straws suitable for hot drinks?

Our sugarcane straws suitable for both cold or warm beverages, heat resistant up to 50℃. We do not recommend use in hot liquids above 50℃ as high temperatures affect their durability and performance.

How do I dispose of the sugarcane straws after usage?

To ensure quick and maximum degradation, we recommend to collect your used sugarcane straws in composting bins and send them off to composting facilities where method allows the straws to degrade faster and convert into high-nutrient compost. If no composting bins are available at your location, allowing them to degrade naturally would relatively take longer compared to commercial composting.

How are our Sugarcane Straws better than other straws?

Our sugarcane straws are innovative, eco-friendly and soggy FREE – use up to 24 hours. Also suitable for warm or cold beverages. And 100% biodegradable and compostable. No plastic waste!

Results are in: sugarcane straws for the win!

sugarcane straws in Australia

What is your wholesale price for each straw?

For bulk orders/other business inquiries, please contact our team for a wholesale price list.

How can I get a sample?

Please click here to request a free sample (business customers only)

What is your shipping policy?

DOMESTIC: Orders will be dispatched between 1-3 business days. Once your order has been dispatched, delivery time will be subject to depending on shipping location, estimate delivery lead time is 3-12 days.

INTERNATIONAL: Please contact us for additional information.